Cookie Policy
Understand how we use cookies to secure your browsing and personalize your financial experience.
Our Vision & Legal Framework
At our institution, the security of your financial transactions and the absolute confidentiality of your personal data form the bedrock of our relationship of trust. The purpose of this policy is to transparently inform you about the use of trackers and cookies during your navigation on our platform.
A "cookie" (or tracker) is a small alphanumeric text file placed and stored on the hard drive of your device (computer, tablet, smartphone) by the server of the site you are visiting. It contains various data, including the name of the server that placed it, an identifier in the form of a unique number, and sometimes an expiration date.
Our policy is strictly aligned with the General Data Protection Regulation (GDPR - Regulation (EU) 2016/679) and the ePrivacy Directive (Directive 2002/58/EC as amended in 2009). We rigorously apply the principles of "Privacy by Design" and "Privacy by Default".
In accordance with the case law of the Court of Justice of the European Union (CJEU) and the recommendations of the CNIL, we do not place any non-essential cookies on your device without a clear, free, and informed positive act on your part (Opt-in Consent).
Cookie Classification
Strictly Necessary
Always ActiveThese cookies are essential for the proper technical functioning of our platform and for securing your client area. Without them, you could not securely complete a loan application. They do not require your prior consent.
- Authentication and secure session maintenance
- Remembering your consent choices (routing cookie)
- Protection against attacks (e.g., CSRF, DDoS)
Performance & Analytics
OptionalThese cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This allows us to optimize the credit application journey.
- Global site audience measurement
- Identification of the most visited pages
- Rapid detection of navigation errors (404, delays)
Functionality
OptionalThese cookies allow for the improvement and personalization of the website's features. They are essential for providing you with a smooth and tailor-made experience during your simulations.
- Remembering the selected language (Fr/En/Es)
- Saving loan simulation drafts
- Displaying live chat with our advisors
Advertising Targeting
OptionalThese cookies may be set through our website by our advertising partners. They may be used by those companies to build a profile of your interests.
- Displaying relevant advertisements on other sites
- Limiting the number of times a single advertisement is shown
- Evaluating the effectiveness of our acquisition campaigns
Retention Period
Cookies placed on your device have a limited lifespan, in accordance with current regulations. We primarily distinguish between two retention periods:
Session cookies
These are temporary and are automatically deleted as soon as you close your browser or log out of your client area. They are crucial for the security of your loan forms.
Persistent cookies
They remain on your device until their predefined expiration date, or until you manually delete them via your browser settings.
- Audience trackers (e.g., Analytics): Maximum 13 months.
- Cookie consent choice: Stored for 6 months.
- Advertising cookies: Maximum 13 months.
Your Rights & Data Protection Officer (DPO)
In accordance with GDPR, you have the right to access, rectify, erase, limit, oppose, and ensure portability for all data concerning you generated by the cookies placed. You may also lodge a complaint with the relevant supervisory authority (such as CNIL in France).
Exercising your rights
For any questions regarding our cookie policy or to exercise your rights, contact our DPO:
We commit to responding within a maximum of 30 business days.
Take back control
The consent you granted during your first visit can be revoked or modified at any time. Open the settings panel to finely adjust your choices, category by category.
List of our trusted partners
| Third-Party Entity | Category | Specific Purpose | Duration | Information |
|---|---|---|---|---|
| Google Analytics | Analytics | Browsing statistics and traffic volumes. | 13 months | Policy ↗ |
| Stripe / Adyen | Necessary | Anti-fraud verification during transactions. | Session | Policy ↗ |
| Cloudflare | Necessary | CDN & Anti-DDoS traffic filtering. | 30 days | Policy ↗ |
| Meta (Facebook) | Targeting | Retargeting and advertising conversion measurement. | 6 months | Policy ↗ |